TripMate

Terms of Use

Last updated 1 October 2026

The agreement#

These terms are between you and WARMCAMERA, based in the United Kingdom. By using TripMate you accept them. If you got TripMate from the App Store, Apple’s Licensed Application End User License Agreement also applies, and Apple isn’t responsible for TripMate or its support.

Your account#

You must be at least 13 (or 16 where local law requires) to create an account. Keep your sign-in details safe and your information accurate. You’re responsible for what happens in your account. You can delete it at any time in Settings.

What you share#

You own what you add. You give us permission to store it and show it to the people you share a trip with, only to run TripMate. There is no tolerance for objectionable content or abusive users: don’t post anything illegal, hateful, harassing, sexual, violent or misleading, or anything you don’t have the right to share. You can report content and block people; we review reports within 24 hours and may remove content or accounts that break these rules.

TripMate Pro#

Pro is an auto-renewing subscription. The price and billing period are shown before you buy, and payment is charged to your Apple ID (or Google account) when you confirm the purchase. It renews automatically unless you cancel at least 24 hours before the end of the period, in your App Store or Google Play subscription settings. Any unused part of a free trial ends when you buy. Deleting your account doesn’t cancel a subscription. Refunds follow Apple’s and Google’s policies. When Pro ends, nothing is deleted: your trips and data stay, and Pro features stop.

AI and travel information#

AI suggestions, prices, opening times, flight status and weather come from automated systems and third parties and can be wrong or out of date. Check important details (like visas, bookings and safety) with official sources. TripMate doesn’t make bookings for you, and third-party services have their own terms.

Orbit (AI)#

When you use Orbit, TripMate’s AI, it sends OpenAI what you ask and the trip details it needs: places, dates, plans, bookings and budgets, your home town and travel style for trip plans, and any confirmation or receipt you choose to have read (sent as it is, so it may include names on it). Your email and account details aren’t sent, and OpenAI doesn’t use this data to train its models. You can turn this off at any time with Share with Orbit in Settings; Orbit then stops working until you turn it back on.

Booking emails#

Booking emails is a Pro feature. If you forward emails to your TripMate address, you allow TripMate to read booking-like emails (and only those) and add them to your trips automatically, using Orbit. Email text is deleted after 30 days. You can stop forwarding at any time. Automatically added bookings can be wrong, so check them; you can undo or edit any of them.

Fair use#

Don’t misuse TripMate: no reverse engineering, scraping, automated use, or getting around limits. Free and Pro allowances apply to AI and searches.

Liability#

TripMate is provided as it is. As far as the law allows, we aren’t liable for indirect losses or for problems caused by third-party services, and our total liability is limited to what you paid us in the 12 months before the claim. Nothing here limits rights you have as a consumer.

Ending and changes#

You can stop using TripMate at any time. We may suspend accounts that break these terms. We may update these terms and will tell you about important changes in the app.

Law and contact#

These terms are governed by the laws of England and Wales. Questions: support@warmcamera.com.

Questions about this agreement? Email support@warmcamera.com.